Our Privacy Policy below describes in detail how Trader Markets handles the collection, management, and protection of all confidential user information.

Introduction

Your privacy is very important to us. We are committed to protecting and respecting your personal data. This Privacy Policy (“Policy”) describes what types of personal data we collect about you when you choose to use our services, how we use your personal data, when and with whom we share it, and how we keep it safe. It also explains your rights in respect of our processing of your personal data and how you may exercise them. Please take the time to read and understand this Policy.

We may make changes to this Policy from time to time, and it is important that you check for any updates. Any personal information we hold will be governed by the current Privacy Policy in effect at the time. If we make changes we consider to be important, we will communicate them to you.

Please note that this Policy is addressed to clients and potential clients of Trader Markets. By accessing our websites, or by using any of our communication channels to contact us, we consider that you have read and understood the terms of this Policy and how we process any information you disclose to us (including personal data) prior to becoming a client. Once you open an account with us, you agree that this Policy, including any amendments, will govern how we collect, store, use, share, and otherwise process your personal data during our business relationship and after its termination.

Who are we?

Trader Markets is a registered trademark of ATOME Ltd, a company incorporated in Seychelles with registration number 367742 and license no. SL055 issued by the Financial Services Authority (FSA). For the purposes of this Policy, references to “Trader Markets,” “Company,” “we,” “our,” or “us” are references to ATOME Ltd.

Trader Markets performs the processing of personal data in accordance with Seychelles laws and any other applicable regulations. We ensure that you are entitled to the same data protection rights mentioned in this Policy, regardless of your country of residence.

What kind of personal information do we collect and store?

As part of our business, we collect personal data from clients and potential clients. This may include:

• Name, surname, and contact details
• Date of birth and gender
• Information about your income and wealth (e.g., details about your assets, liabilities, trading statements)
• Profession and employment details
• Location data and IP address
• Knowledge and experience in trading, risk tolerance, and risk profile
• Bank account, e-wallet, and credit card details
• Device specifications and other technical information related to your visits to our websites, apps, or trading platforms
• Records of your trading behavior and history (e.g., instruments you trade, volumes, and transaction history)

We may also collect and process identification documents as required under anti-money laundering or other relevant legislation. Examples include: passport, driver’s license, national ID card, utility bills, or other documentation we consider necessary to fulfill legal or regulatory obligations. If you are a corporate client, we may require additional information such as corporate documents of address, shareholders, directors, and officers.

We obtain this information through your use of our services, our account-opening applications, demo sign-up forms, cookies on our websites, or when you subscribe to updates, attend webinars, or provide information during our ongoing relationship. We may also collect information from third parties such as marketing lists, social media, introducing brokers, affiliates, bankers, or subscription-based databases.

We record communications (electronic, telephone, or in person) with you in connection with the services we provide. These recordings are the exclusive property of Trader Markets and constitute evidence of such communications. If you visit our offices or premises, please note that CCTV may be in operation.

Who may we disclose personal information to?

As part of using your personal information for the purposes described in this Policy, we may share your information with:

• Service providers, advisors, and specialist consultants who provide us with services such as IT, analytics, insurance, research, or financial services
• Introducing brokers, affiliates, and other third parties with whom we have a mutual business relationship
• Payment service providers, credit institutions, or banks for processing your transactions
• Courts, tribunals, and regulators when required by law
• Government bodies and law enforcement agencies where required by law
• Any third party authorized by you

We take steps to disclose only the minimum personal data necessary to fulfill our contractual obligations. Third-party service providers are not permitted to share or use your data for any other purpose than to provide services to us.

Our websites or apps may contain links to external websites. Please note that these websites have their own privacy notices and are not covered by our Policy. We encourage you to check the privacy notices of any third-party sites you visit.

When and how do we obtain your consent?

We may process your personal data based on one or more of the following lawful bases:

• To perform our contractual obligations toward you
• To comply with legal and regulatory requirements
• To pursue our legitimate interests

Where our use of your personal data does not fall under one of these bases, we will seek your consent. Consent is freely given by you, and you have the right to withdraw it at any time by contacting us using the details at the end of this Policy or by unsubscribing from our marketing communications.

Management of personal information

We are committed to safeguarding and protecting your personal data. We employ a variety of technical and organizational measures to ensure the security of your personal data, including:

• Training employees about privacy and data protection
• Using firewalls, intrusion detection systems, and virus scanning tools
• Encrypting data transmissions
• Restricting employee access to personal data on a “need-to-know” basis
• Employing physical and electronic access controls in our offices

We also have appointed personnel responsible for overseeing data protection to ensure our compliance with this Policy and applicable laws.

How do we store personal information and for how long?

We store personal information in secure computer storage facilities and paper-based files, taking steps to protect it from misuse, loss, unauthorized access, modification, or disclosure. We retain personal data for as long as is necessary to fulfill legal or regulatory requirements, and to demonstrate our compliance with industry obligations (e.g., anti-money laundering rules). Typically, we retain data for at least five years after our business relationship ends or longer, if required by law.

In cases where you have not completed an account application or your application was declined, we may keep your data for a period of six months, unless we must retain it longer for legal or regulatory reasons.

Where you have opted out of marketing communications, we will keep your details on a suppression list to ensure we respect your preferences.

We may transfer your data to destinations outside the jurisdiction in which you reside. Where we do so, we ensure that there are adequate protections in place to safeguard your personal data.

Your rights

Depending on applicable data protection laws, you may have the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data (where we have no legal or regulatory basis to continue processing it)
• Object to the processing of your personal data
• Request the restriction of processing
• Request the transfer of your personal data to another party
• Withdraw consent (where processing is solely based on consent)

You can exercise these rights by contacting us using the details provided below. We aim to respond to all requests within one month, although it may take longer if your request is complex or if you have made multiple requests.

In some circumstances, we may charge a reasonable fee if a request is manifestly unfounded, excessive, or repetitive, or if you request multiple copies of your data.

What if you have a query or complaint?

If you have any questions about this Policy or wish to exercise any of your rights, please contact us at:

Email: [email protected]
Phone / WhatsApp: +44 750 835 2230

We will try to respond to your queries and address your concerns promptly. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.